Frequently Asked Questions
Answer to your questions
FAQs
General Questions
1. Where are you located?
We are located in Saint-Eustache, in an industrial condo complex with 1400 square feet of space.
2. What are your opening hours?
Monday to Saturday from 9 a.m. to 5 p.m., we close the store during competitions, plan your visit.
3. What payment methods do you accept?
We accept:
- Debit (in store)
- Cash (in store)
- Credit card
- PayPal (online)
- Shop Pay (online)
Delivery and Prices
1. What is the delivery time?
Delivery times vary depending on the product:
Products in stock: 1 to 4 working days for the majority of orders
Special order items: up to 15 working days, contact us for an estimate of lead times.
2. Delivery price
Free standard shipping on purchases over $100. $10 surcharge for other shipping.
Technical Services
1. What mechanical services do you offer?
We offer:
Full maintenance
Repairs
Diagnostics
Tire mounting
Suspension adjustment and reconditioning
Chassis Management Service with MotoSpec
2. How long does a MotoSpec service take?
A MotoSpec service typically takes between 5-8 hours.
Motorcycle Simulator
1. What type of simulator do you use?
We use the 'Moto Trainer' for unique courses in Canada.
2. How much does a private session cost?
A one-hour individual training session is offered at $250.00 CAD. For better value for money, discover our personalized packages with progressive discounts depending on the number of hours booked.
3. How does the progression on the simulator work?
A: Typical progression includes:
- Initial phase: 6-10 lessons
- Advanced phase: 10-20 lessons Free practice sessions are also available.